Version 9.10.2
Just upgraded to Mac OS Big Sur last night and Sophos Home (Premium) seems to be having issues. Specifically, the Sophos Home icon remains red with a message that Security & Private settings need to be updated. I've looked at the instructions here on the Sophos website, but nothing addresses this issue. Big Sur no longer supports certain print drivers. Download the latest version from the software grid to bypass this issue. SAPgui: SAPgui may not authenticate properly using Ticket Viewer. Visit our Knowledge Base for a workaround. Sophos Antivirus: Sophos 9.10.2 and higher support macOS Big Sur. Download the latest version from the Software Grid.
New features
Support for macOS 11 Big Sur.
Updated components
The threat detection engine is 3.80.1
Resolved issues
Security improvements.
Version 9.10.1
New features
This release contains early access to a version of the endpoint software that supports macOS 11 Big Sur.
Updated components
The threat detection engine has been updated to 3.80.1.
Version 9.10.0
Updated components
The threat detection engine has been updated to 3.79.0
Resolved issues
Issue ID | Description |
---|---|
MACEP-5389 | Resolved an issue with tabs opening slowly in Google Chrome. |
Version 9.9.8
Resolved issues
Issue ID | Description |
---|---|
MACEP-4973 | Resolved blank captive portal. |
Version 9.9.7
Sophos Central Macos Big Sur
Resolved issues
Issue ID | Description |
---|---|
MACEP-4657 | Improved device control support for large capacity removable storage devices to ensure that they are blocked after restart. |
Version 9.9.6
This release contains performance improvements.
Resolved issues
Issue ID | Description |
---|---|
MACEP-4493 | Resolved an intermittent issue where web pages may fail to load. |
MACEP-4600 | Improved memory usage when Threat Case creation is enabled. |
MACEP-4602 | Resolved an issue with modified permissions on the man8 directory when using disk encryption. |
MACEP-4606 | Improved support for macOS 10.15 Catalina when using MDM profiles. |
Version 9.9.5
New features
- This release contains improved support for macOS 10.15 Catalina.

Version 9.9.4 Updated
New features
- This release contains support for macOS 10.15 Catalina.
- This release contains security and performance improvements.
Updated components
The threat detection engine version is 3.77.1. For information about the threat detection engine, see the Sophos Threat Detection Engine release notes.
Resolved issues
Issue ID | Description |
---|---|
MACEP-4414 | Resolved an intermittent issue on macOS 10.14 Mojave where the Captive Network Assistant page could fail to load. |
MACEP-4410 | Addressed CVE-2020-10947. |
Version 9.8.5
Resolved issues
Issue ID | Description |
---|---|
MACEP-4314 | Resolved an issue in which Sophos Anti-Virus may incorrectly report successful updates as failures. |
Version 9.8.4

Updated components
The threat detection engine has been updated to 3.76.0. For information about the changes to the threat detection engine, see the Sophos Threat Detection Engine release notes.
Resolved issues
Issue ID | Description |
---|---|
MACEP-3604 | Resolved an issue on macOS 10.14 Mojave that prevented some customers from connecting to Wi-Fi networks that require a captive portal. |
Version 9.8.2
Updated components
The threat detection engine has been updated to 3.75.0. For information about the changes to the threat detection engine, see the Sophos Threat Detection Engine release notes.
Resolved issues
Issue ID | Description |
---|---|
MACEP-3668 | Resolved a rare kernel panic that can be caused when reading extended file attributes on APFS. |
MACEP-3722 | Installer now provides links to online EULA and Privacy Policy. |
Version 9.7.7
This release contains compatibility improvements.
Updated components
The threat detection engine has been updated to 3.74.0.
Resolved issues
Issue ID | Description |
---|---|
MACEP-3454 | Resolved an issue where some systems may hang on boot with certain USB-C devices. |
A previous incompatibility between Apple’s macOS Big Sur and Sophos Endpoint Security has been resolved. Community members will now be able to update their computers to Big Sur.
For anyone who does update their College computer, you will also need to install the newest version of Sophos. To do that, please follow these steps:
- Remove the old version:
- Go to the Sophos Application folder and select “Remove Sophos Endpoint Security”.
- When prompted, enter your username and password.
- Install the new version from Software Center.
Sophos Endpoint Macos Big Sur
If you have any questions or would like assistance with either the update to Big Sur or with installing the new version of Sophos, please contact the Help Desk at help@brynmawr.edu or 610-526-7440.
Macos Big Sur Sophos Endpoint
